About A2Z Chairs: Your Local PCMC Office Chair Repair & Sales Experts
Warranty Coverage
Every A2Z chair is protected with a 1-Year Limited Warranty, starting from your delivery date.
🔧 What’s Covered?
We’ve got you covered for key functional parts:
Gas Lift Malfunction (won’t rise/sink properly).
Tilt or Recline Mechanism Failure.
Cracked Wheel Base Frame.
Damaged or Broken Wheels (e.g., cracked wheels, broken shafts).
Each issue qualifies for a one-time free replacement per part, unless it’s proven to be a recurring manufacturing fault..
🚫 What’s Not Covered
Our warranty doesn't cover:
Wheels jammed due to hair, dust, or floor friction.
Breakage of armrest or backrest frame from regular use or pressure.
Loose or sagging material (PU/leather/fabric) reported after 7 days of delivery.
Flattened foam or softened seat over time.
Peeling leather, fabric discoloration from sweat/sun exposure.
Damage by pets, sharp objects, water, or fire.
Noise or squeaking from lack of maintenance (oil/lubrication).
Improper assembly by customer or third party.
Subjective feedback (e.g., “not comfortable”) without a technical defect.
Color deviations related claims like on-site page product color differs from real product. As studio lightings are used as a industry standard for optimum presentation of the products.
Warranty claims after 1 year (post-warranty support is still available!)